We would like to cooperate with global wholesalers. We have a complete service system, which can provide after-sales service 24 hours a day, 7 days a week, to meet the needs of wholesalers immediately.
All electric control parts are guaranteed for 1 year and some mechanical parts are guaranteed for 2 years. We will answer your questions within 24 hours.
Warranty claims caused by malfunctions during the warranty period, we provide free after-sales parts from the date the dealer receives the bike.
For maintenance needs caused by human reasons, replacement parts will be provided at factory price for life.
Technical support will be provided when necessary like video call, in additional we also visit dealers from time to time every year to exchange